Cancellation Policy
Last updated: July 24, 2026
1. Overview
At NICONI (buyniconi.shop), we process and ship all confirmed orders within 24 to 48 hours to ensure speedy delivery. Because of our fast processing pipeline, there is a limited timeframe during which order details can be modified or cancelled.
2. Order Cancellation by Customer
You may request to cancel your order within **2 hours of placing it**.
- How to cancel: Write to us immediately at support@buyniconi.shop or send a support message on WhatsApp referencing your Order ID.
- Post 2-hour window: If 2 hours have passed, or if the order has already been picked and packed for shipment by our logistics team, the order cannot be cancelled or modified.
- Cancellation Fees: No fees will apply for requests received and processed within the 2-hour window. A full refund will be processed back to the original source account.
3. Order Cancellation by NICONI
We reserve the right to cancel any transaction or refuse delivery under specific conditions:
- Product is out-of-stock or discontinued.
- System pricing errors or discrepancies in item specifications.
- Unverified shipping addresses or pin codes that are not reachable by our courier network.
- Suspected fraudulent activity or unauthorized payment alerts from our gateway processors.
If an order is cancelled by us after payment is verified, we will notify you and issue a full 100% refund immediately.
4. Refund on Cancellation
Upon successful cancellation of an order before shipment:
- The transaction amount will be refunded directly to your original payment method.
- The refund process is initiated immediately, and the funds will reflect in your source account within **5 to 7 business days** (depending on bank processing times).
5. Contact Details
If you need to make changes or cancel an order, please contact support:
- Email: support@buyniconi.shop
- WhatsApp Support: +91 8456310494